Introduction
Welcome to the Loyal Electrical (the “App”). Loyal Electrical (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our App, and informs you about your privacy rights and how the law protects you. By using our App, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect and process the following types of information:
1.1. Personal Information – Name – Email address – Phone number
1.2. Usage Data – Information about your interactions with the App, such as pages visited, time spent on the App, and other usage statistics.
1.3. Device Information – Information about your mobile device, including device type, operating system, unique device identifiers, and mobile network information.
2. How We Use Your Information
We use the collected information for various purposes, including:
2.1. To Provide and Maintain Our Service – To operate and improve the App and ensure it functions correctly.
2.2. To Communicate with You – To send you updates, notifications, and other information related to the App.
2.3. To Improve User Experience – To analyze usage patterns and feedback to improve the content and features of the App.
2.4. To Comply with Legal Obligations – To fulfill legal obligations, respond to legal requests, and prevent fraud.
3. Sharing Your Information
We do not share your personal information with third parties except in the following circumstances:
3.1. Service Providers – We may employ third-party companies and individuals to facilitate our App, provide the App on our behalf, perform App-related services, or assist us in analyzing how our App is used.
3.2. Legal Requirements – We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.
4. Security of Your Information
We use commercially reasonable security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
5.1. Access – You have the right to request access to your personal information.
5.2. Correction – You have the right to request correction of any inaccurate personal information.
5.3. Deletion – You have the right to request deletion of your personal information, subject to certain legal obligations.
5.4. Objection – You have the right to object to the processing of your personal information. To exercise any of these rights, please contact us at info@loyal.co.id.
6. Children’s Privacy
Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child under 13 has provided us with personal information, please contact us, and we will take steps to delete such information.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: Email: info@loyal.co.id Phone: (+62) 21 6194338 Address: PT. LOYAL INDONESIA UTAMA Jl. Raya Serang – Jakarta Km 14 No 8 Serang – Banten 42184 – Indonesia
9. Consent
By using our App, you consent to our Privacy Policy.